Policy

PRIVACY POLICY

1. Purpose and scope of information collection – During transactions on the bestray.com online store, the website only stores details of your paid orders, including your full name, email address, address, and phone number. 2. Scope of information usage All...

WARRANTY POLICY

Bestray Corporation operates on the principle that customer satisfaction is our success. Therefore, during the production process, we always strictly adhere to industry standards as well as the specific standards we are applying: WARRANTY PROCEDURE PRODUCT INSPECTION BEFORE SHIPPING –...

RETURN AND EXCHANGE POLICY

To ensure customer rights and improve the quality of after-sales service, we would like to present the following return and exchange policy to our valued customers: RETURN AND EXCHANGE CONDITIONS: 1. Products can be returned or exchanged if they do...

PAYMENT POLICY

To provide our valued customers with the utmost convenience and security, we offer the following payment methods: CASH PAYMENT UPON DELIVERY Customers will pay in cash upon receiving and inspecting the goods. PAYMENT VIA BANK ACCOUNT BESTRAY JOINT STOCK COMPANY...

SHIPPING POLICY

Our quotations will separate shipping costs so that customers can flexibly choose the most suitable and reasonable shipping method for each specific case. Based on the previously agreed delivery schedule, we will notify you of the delivery date. Email, phone,...

SHOPPING GUIDE

First and foremost, Bestray Joint Stock Company would like to express our sincere gratitude to our Partners and Companies for their trust, cooperation, and companionship throughout the past period. The Bestray Joint Stock Company team, with a spirit of innovation...